You may raise return/exchange (Registered user) by logging into TheHomeOffice online account from “My Account > Order > Return”

 

Return Pick-up

Return pick-up is available for eligible pick-up addresses and the items, provided there are no shipping restrictions. In case pick-up is not available, Self-Ship option will be automatically selected. A refund will be issued to your original payment method, in accordance with our refund policy, once we receive the item(s)

 

Self-Ship

You can self-ship the item using any courier of your choice that has package tracking capabilities. You will need the following return documentation to initiate return.

• A copy of invoice highlighting the items being returned (place it inside the return package);

• Declaration of item details, value and return reason (paste on the return package);